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FAQ

Our mattress is partly made of BioFoam and Soy, which makes sleeping a great experience. Plus, these materials are eco-friendly making it easy to dispose…but let your next generation worry about that!

Our mattresses come with 10 years of limited warranty and we will refund the money in full if the mattress loses its shape.

We offer easy financing options through our financing partner PayBright, you may purchase the mattress now and pay in easy installments while enjoying your pleasant sleep.

We offer 101 nights free trial, this way you can purchase our mattress stress free and enjoy the great sleep. Our customers should be completely satisfied with the quality of our mattress that can last them for years together without losing its shape or comfort level.

This trial is only applicable on your first purchase with us and can only be applied to a single piece of mattress. Only single exchange is allowed and this will be treated as completion of 101 Night Trial with SleepJet. Only mattress that are in original condition with box packaging can be returned to us for exchange or refund purposes.

If you chose to part ways with our mattress, simply give us a call or send us an email at info@sleepjet.ca and we will send you a return label for the mattress to be picked up. Once the mattress is returned to us, we will inspect it and process your refund in full.

We use Canada Post for all our deliveries.

We highly recommend that you inspect the box for any damage during shipping. Should you find the package damaged, kindly refuse the shipment or call us right away for further assistance.

We use PayPal and Stripe as our payment partners and the information provided by the customer is not shared to anyone – not even to our staff!

Shipping times vary based on your location and the mattress ordered, however usually we are able to deliver the mattress within 3-4 business days of placing an order.

Our goal is to provide a great sleeping experience with quality mattresses, all the while making your purchase easy and convenient. There may be many mattresses available in the market that might be much cheaper or expensive than our mattresses, however, we believe that when it comes to sleep, one should invest in quality sleep – a cheaper mattress might cause you backpains and sleepless nights and an expensive mattress might just provide you the sleep as our mattress will - with affordable price. Our aim is to provide quality mattresses at affordable pricing for all.